FAQs

Where can I park?

There are car parks allocated to Quay Park Surgical Centre patients on the ground level, in front of the building, with other car parks available for 60 minute periods. (please display our brochure in your windscreen when parking at Quay Park).

A drop-off area is available at the main entrance to the building and there are also pay and display car parks in the immediate vicinity.

Where do I go when I arrive?

On arrival, please report to the reception at Quay Park Surgical Centre when registration and a check of all your personal details will occur.

What do I need to bring with me?

•Your prior approval letter
• All medications you are currently taking in their original containers, including herbal and dietary supplements
• Print out of medication list from your GP or Pharmacy
• Glasses and mobility aids

Inpatients should also bring
• Night attire
• Comfortable footwear
• Personal toiletries
• Children’s toys (as appropriate)

When can my family visit?

Visiting hours are flexible, which you can arrange with your nurse, however we do require all visitors to depart by 8:30pm.

How many people can I have visit?

You have a right to limit the number of visitors, or not have visitors at all. Please talk to your nurse to arrange this. We do ask that you show courtesy to other patients and nursing staff by limiting noise and the number of visitors present at any one time.

Will I see my specialist before my surgery?

Prior to the beginning of your procedure your specialist will see you in the admitting area or anaesthesia bay.

Will my family be told when my surgery is complete?

On your arrival to the Post Anaesthesia Care Unit your designated contact person will be notified via telephone.

How long will I stay in hospital for?

When your surgery is scheduled your specialist will book your estimated length of hospital stay.
Day Surgery Patients usually stay between one – two hours following surgery. However, this can vary for some procedures and may extend to overnight hours depending on your specialist’s and your nurse’s assessment.